Leadership

Does your organisation have too many improvements on the go?

If you are in the middle of ‘improvement overload’ and worried that your established processes will start to slip, check out this post on how to design an appropriate solution. I hope it provides you with a bit of ‘pain relief’ and positive encouragement for tackling things in a way that doesn’t necessarily require additional resourcing.

Positivity and collaboration | How front office and back office can work better together

Over the years, I’ve worked both in front office and back office functions and noticed that these two groups are often annoyed with each other. I wrote this post to shine some light on the sources of their frustration and to suggest how they can both work to improve their respective situations, including how senior management can support this process.